How It Works
Every item is printed to order. Nothing is pre-made or held in inventory. This means your order needs a little production time before it ships, but it also helps reduce waste and keeps inventory lean.
Production Time
Please allow 2–5 business days for production before your order ships. During especially busy periods, production may take a little longer.
Shipping Time
Once your order ships, delivery typically takes:
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United States: 3–5 business days
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International: 7–20 business days, depending on destination and customs processing
Total time from order to delivery is usually 5–10 business days for US orders, with international orders taking longer.
Tracking
You’ll receive a shipping confirmation email with tracking information as soon as your order leaves the fulfillment center. If you don’t see it after your order has been in production for several business days, check your spam folder before reaching out.
Shipping Rates
US orders under $49.99 are charged the available shipping rate shown at checkout. US orders of $49.99 or more qualify for free standard shipping.
International shipping rates are shown at checkout based on destination and may vary.
International Orders
We ship to most countries worldwide. International customers are responsible for any customs fees, import duties, or taxes charged by their country. These are collected by the carrier or customs agency and are not included in your order total.
Multiple Items
Orders containing multiple items may ship separately depending on where each item is fulfilled. If that happens, you may receive more than one tracking number and packages may arrive on different days.
Incorrect Addresses
Please double-check your shipping address before placing your order. Once fulfillment begins, changes may no longer be possible. Orders returned because of an incorrect or incomplete address may require an additional shipping charge to resend.
Lost or Damaged Packages
If your order arrives damaged or doesn’t arrive, contact us at info@oblongboxco.com within 30 days of the expected delivery date and we’ll make it right.